We never forgot our roots, though, and continue to offer all of our customers the same care and attention as we did when we were smaller. Pennsylvania Steel’s exceptional customer service has always been what sets us apart from our competitors, because satisfaction has been of the utmost importance from day one. We offer next-day service in almost all our locations, and you’re guaranteed to speak to a person, not a recording, every time you call. Our staff knows how important it is to have a personal, reliable relationship with our clients, and we will prioritize that connection above everything else.